Vivint Solar is the brighter and more affordable way to power your home. We believe people should have a choice in how to produce the energy they use to live every day. This is why we’re making it easy for people nationwide to choose to go solar.
To help this happen, we need a Solar Communications Technician that will be a solid contributor within Vivint Solar. As a Solar Communciations Technician, you will be responsible for restoring communication to all non- communicating systems. In this role, you will report directly to a Regional Manager within the Field Services group.
Key Job Duties:
Diagnose network functions, IP address knowledge, internet connection and troubleshooting of low voltage circuits
Record and submit service activity on mobile software platforms utilizing company phone, associated with serviced systems
Diagnose PV system communication issues, and administer corrective action
Maintain all issued tools assigned to you by Vivint Solar
Comply with key performance indicators (KPI) set by Regional Field Service Manager
Attend webinars/calls correlation meeting(s) as set by Regional Field Service Manager
Maintain and communicate supply & equipment issues to properly address all solar communication call needs
Maintain regular communication with Field Service Techs and Fleet Performance Call Center
Ensure a high level of workmanship is adhered to as service work is performed
Necessary Skills and Experience:
Working knowledge of solar installation, and monitoring platforms
Ability to work well with others that are on your team
Strong analytical and problem-solving skills
Ability to keep a positive attitude
Competent with hand tools and digital volt meters
Capable of managing multiple tasks & to adapt to change easily
Proficient analytical and creative problem-solving skills
Must be able to advance knowledge base through understanding of product and process documentation
Must have clean driving record and pass a background check
Working knowledge of solar installation and solar communications issues.
Network system experience
Solar service experience preferred
Basic understanding of how electrical components can be repaired in the most cost-effective manner
Employees of Vivint Solar must submit to a criminal history check, motor vehicles check, drug screening, and obtain clearance from the state based upon the state requirements.
We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.