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Solar Technician

Home-Based, Ponce PUERTO RICO 

THE COMPANY

Founded in 2012 and headquartered in Houston, Texas, Sunnova is the leading privately held U.S. residential solar + battery storage service provider. Sunnova’s goal is to provide the choice of low-cost, worry-free solar energy and battery storage technology that generates long-term value and savings for customers and facilitates continued business growth for its network of trusted partners. Our mission is to power energy independence for our nearly 60,000 customers across the US and its territories.

 

THE POSITION

Sunnova Energy Corporation is currently searching for a Solar Electrician for our Maintenance and Service group. Sunnova owns and maintains a distributed fleet of residential solar systems across 20+ states and several U.S. territories. All monitoring and inbound customer service calls are handled in-house. We utilize a highly skilled team of technicians as well as third-party service partners to maintain and service our fleet . The Solar Electrician’s primary responsibility is to support Operations & Maintenance activities by providing quick response to maintain the performance of the solar systems,

provide excellent customer service to our Customers and ensure a smooth workflow and optimally performing solar systems.

 

JOB RESPONSIBILITIES

Perform maintenance and service tasks for solar customers in assigned territories

Diagnose and repair solar systems and electrical components

Evaluate systems accurately for maintenance, warranty, design and other purposes

Provide on-site, Tier 1 troubleshooting for solar systems

Collaborate closely with engineering team to resolve technical issues

Identify solutions to resolve technical design problems, including electrical systems used during construction

Read and interpret blueprints, schematics, and wiring diagrams

Provide training to service staff on how to identify and resolve issues, repairs, etc.

Provide training to customers about process, usage, and maintenance

Manage and resolve customer concerns and issues in a timely manner; communicate and document progress to customer and relevant Sunnova employees

Document key communications in appropriate Sunnova software

Develop positive and professional relationships with channel partners and service only providers

Develop knowledge of all roof types and the appropriate flashings and mounts to use on those roofs

Complete quality assurance inspections, documenting corrective actions, and ensuring completion of corrective items within reasonable timelines

Maintain compliance with all Sunnova Safety policies and practices

 

JOB REQUIREMENTS

Minimum of 3+ years electrical experience required, with 3+ years in the solar electric industry preferred

Formal apprenticeship and/or vocational training

Must possess a current, valid Driver's license

Electrician license is preferred

Working knowledge of the NEC preferred

Bi-lingual (English/Spanish) preferred

Must be willing to travel for some projects; overnight travel estimated up to 25%

Proficiency in MS Office

Very strong organizational and communication skills (both verbal and written)

Able to work an adjusting schedule and respond to emergencies

Projects a professional appearance

 

PHYSICAL REQUIREMENTS

Must be able to lift and carry up to 50 pounds. Assistance may be provided for oversized items

Must be able to sit, stand, walk, and drive for up to 8 hours at a time

Work postures include: reaching, kneeling, pushing, pulling, squatting, crawling, bending, twisting, climbing, and handling objects above/below the shoulders

 

Location: Your home office in Ponce, PR

 

Apply: https://sunnova.com/careers

Please mention how you learned of this opening.

Posted April 11, 2019



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