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Solar Communication Technician

Woburn MA

We are in search of a Solar Communications Technician that will be a solid contributor within Vivint Solar. As a Solar Communication Technician, you will be responsible for restoring communication to all non- communicating systems. In this role, you will report directly to a Regional Manager within the Field Services group.


Key Job Duties:

Diagnose network functions, IP address knowledge, internet connection and troubleshooting of low voltage circuits

Record and submit service activity on mobile software platforms utilizing company phone, associated with serviced systems

Diagnose PV system communication issues, and administer corrective action

Maintain all issued tools assigned to you by Vivint Solar

Comply with key performance indicators (KPI) set by Regional Field Service Manager

Attend webinars/calls correlation meeting(s) as set by Regional Field Service Manager

Maintain and communicate supply & equipment issues to properly address all solar communication call needs

Maintain regular communication with Field Service Techs and Fleet Performance Call Center

Ensure a high level of workmanship is adhered to as service work is performed


Necessary Skills and Experience:

Working knowledge of solar installation, and monitoring platforms

Ability to work well with others that are on your team

Strong analytical and problem solving skills

Ability to keep a positive attitude

Competent with hand tools and digital volt meters

Capable of managing multiple tasks & to adapt to change easily

Proficient analytical and creative problem solving skills

Must be able to advance knowledge base through understanding of product and process documentation

Must have clean driving record and pass a background check

0 to 1 year of relevant experience

Working knowledge of solar installation and solar communications issues.

0-1 year network system experience. 0-1 year of solar service experience preferred

Basic understanding of how electrical components can be repaired in the most cost-effective manner


Employees of Vivint Solar must submit to a criminal history check, motor vehicles check, drug screening, and obtain clearance from the state based upon the state requirements.



Posted June 4, 2019

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