ReVision Energy is a B Corporation and is 100% Employee Owned. We are a Renewable Energy company that is mission driven, offering full-service design, engineering, and installation with an unmatched depth of experience in Northern New England. Our company has been ranked #1 in New England for rooftop solar installation and our work has been featured in industry magazines such as Solar Pro.
Since our founding in 2003, ReVision has grown from two guys in a garage to more than 250 employees across five locations in ME, NH, and MA. Our success is centered around a hiring philosophy of attracting exceptional, self-motivated individuals and empowering them to be the best professionals in the Renewable Energy Industry.
Our Upper Valley office in Enfield, NH is currently looking for an individual who is excited to be on the front lines of solar’s rapid growth to expand our ability to connect with our customers through the Solar Advisor and Solar Champion Advocate position.
ABOUT THE POSITION:
This candidate will assist in managing all incoming leads for ReVision Energy’s Upper Valley Branch (Solar Advisor) and provide follow up with customers after they have completed an installation with ReVision (Solar Champion Advocate). This is a full-time position, Monday through Friday. There is also an opportunity to help develop and manage events in the local area.
The candidate must possess or be able to acquire a basic operational and design specific understanding of each clean energy product that we offer. A successful Solar Advisor must be able to explain the technologies we use to help NH customers realize their clean energy goals and the benefits for home & business owners in various situations. The successful Solar Champion Advocate connects with our customers after completion of their installation to congratulate them, provide resource assistance to address any questions they have, set up additional site visits as requested, and to encourage them to become a solar champion for their neighbors and friends.
This position requires excellent communication skills, passion for our mission, responsiveness, attention to detail, and high-level of computer prowess.
Role and Responsibilities (include but not limited to):
Keep our mission driven focus top of mind with all interactions with customers
Respond to inbound web leads, phone leads, and greet walk in clients visiting our showroom
Educate individuals and businesses about clean energy technologies
Foster the relationship between ReVision Energy and all our leads with the idea all leads have the potential to become future Solar Champions
Record all customer interactions and schedule site evaluations for our sales team using online CRM tool
Prepare the solar design specialist for scheduled site evaluations by collecting electric bills, fuel usage, satellite images and other pertinent information
Initiate calls to our completed customers to ensure their success and put them on the path to be Solar Champions
Work with the marketing team to help out with events
Must have excellent customer service and email communication skills
Excellent phone skills; enthusiastic attitude conveyed over the phone and ability to manage high volume of conversations per day is required
Excellent time management skills and ability to prioritize numerous opportunities effectively
Must have strong organizational skills
Must be able to work self-guided in a fast paced and growing environment
Familiarity with Microsoft Word, Excel, Outlook and other commonly used software, including internet and email - must be able to handle high e-mail volume
A high-level comfort with technology is required
Must bring a positive attitude; thoughtful ideas for growth of company are encouraged
Interest in the technology we provide and ability to acquire a basic understanding of how it works
Previous customer service experience preferred
Working Conditions/Physical Demands:
Regularly operates computer and phone
B.A. / B.S. preferred
Accessibility: If you need an accommodation as part of the employment process please contact Human Resources at email@example.com.