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Solar Performance Specialist 1

Lehi UT

Vivint Solar is seeking a Solar Performance Specialist 1.

The Solar Performance Specialist (SPS) is a key contributor to the Solar Performance Center’s (SPC) scheduling process. They will provide real time support to the Field Service team, ensure great service to Vivint Solar customers, field employees and corporate employees.

 

Key Job Duties:

Own the scheduling customer experience for all operational solar customers in a geographical area

Utilize Click scheduling software

Communicate with customers to dispatch service appointments and answer any related questions to solar performance

Log customer interactions and appointment details into Salesforce and other related systems

Schedule service appointments with customer keeping technician routes optimal

Communicate with local offices to overcome scheduling challenges

Complete various scheduling tasks assigned by tier 2 schedulers

 

Necessary Skills and Experience:

Organizational skills

Excellent communication skills (verbal and written)

Understanding of scheduling processes

Goal-oriented and self-motivated

Able to handle many tasks at once in a fast-paced environment

Moderate Excel/Spreadsheets skill preferred

Proficient with the Microsoft Office (Word, Excel, PowerPoint, etc.)

Analytical skills preferred

2+ years scheduling or supervisory experience strongly preferred

 

Employees of Vivint Solar must submit to a criminal history check, motor vehicles check, drug screening, and obtain clearance from the state based upon the state requirements.

We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.

 

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Posted June 15, 2020



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