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Manager, Reliability Compliance Program

Phoenix AZ

SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. Since its founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power. SRP continues to adapt to its changing business environment by seeking innovative ways to reimagine utility service and the provision of critical resources essential to the life and economy of Arizona.


Job Brief

Under the leadership of the Director of Electric Reliability Compliance (ERC), is responsible for managing the day-to-day activities of Operations & Planning Department staff. SRP's reliability compliance program maintains a corporate culture that promotes the commitment to adopt and enforce effective internal controls and procedures to ensure reliability, security, and compliance with NERC Reliability Standards. The program includes processes used by SRP to monitor, assess, and enforce compliance with NERC Reliability Standards in effect within the United States and the Western Interconnection.



Completion of a Bachelor's Degree from an accredited institution that prepares the employee for the assignment.


Job Responsibilities

Operations & Planning Department:

Directly supervises a team of engineers, analysts, and technicians to ensure SRP meets all mandatory NERC Operation & Planning (O&P) Standards.

Advises Responsible Departments on NERC O&P Standards and best practice compliance activities.

Manages NERC O&P Program compliance process enhancement projects and oversees all project plans, milestones and timelines.

Recommends courses of action for Responsible Departments to make decisions on matters that affect overall success of compliance.

Assists Responsible Departments to implement best practice compliance activities.

Analyzes policies and procedures to provide assurance of compliance with regulatory requirements.

Leads Internal Compliance Review of SRP compliance with NERC O&P Standards. Assists in the design of internal control practices and documentation needed to demonstrate compliance with NERC O&P Standards.

Interprets and communicates the interpretations of NERC O&P Standards; ensuring process integrity within compliance activities.

Mentors others to advance their knowledge and ability as compliance professionals.

Monitors regulatory activities of FERC, NERC, and WECC to assure awareness and responsiveness to the changing regulatory environment, including analyzing impact of those changes to SRP's NERC O&P Program.

Active participant with industry groups, including WECC Compliance User Group (CUG), Western Interconnection Compliance Forum (WICF), North American Transmission Forum (NATF), and RMEL.

Recommends plans to implement the NERC O&P Program strategic direction.

Also performs all of the same job duties as the staff under his/her supervision.

Other duties as assigned.



Minimum of 8 years cumulative and progressive professional experience.


Additional Information

Past experience in lead, supervisory, or management roles

Knowledge of regulatory organizations such as electric industry reliability organizations including FERC, NERC, and WCC.

Knowledge of power systems, particularly the SRP electric system

Knowledge of the SRP organization along with business policies, processes and procedures

Knowledge of industry standards, especially the NERC O&P or CIP

Familiarity with planning, development or implementation of compliance programs:

Assessment of compliance standards and impacts to SRP

Compliance processes, procedures, and systems

Documenting, standardizing, and maintaining compliance evidence

Audit processes and procedures

Discretion in handling confidential or sensitive information

Training and education awareness programs

Familiarity with information technology infrastructure, architecture, applications, systems, processes, or security

Strong interpersonal skills with demonstrated ability to collaborate with all levels of the SRP organization

Strong presentation and communication skills

Efficient project management skills

Proven ability to build and lead effective teams

Demonstrated initiative and accountability for achieving results

Proven problem solving skills

Positive and flexible attitude and approach to the job

Dedicated commitment to continuous improvement of business and technical skills

Participation in compliance industry groups which may require travel


Requisition Details

Requisition ID: 9029


EOE - SRP encourages a diverse workforce

All candidates must be legally authorized to work in the United States.

Currently, SRP does not sponsor H1B visas.


Why Work at SRP

SRP's success is rooted in our employees' happiness, health and safety. That's why we offer a comprehensive benefits package to meet the needs of our employees and enhance their well-being. In addition to competitive pay and performance incentives, eligible employees can take advantage of the following benefits:

• 401(k) plan with employer matching

• Retirement pension

• Paid vacation

• Parental leave

• Holiday pay

• Sick leave

• Medical, vision, dental and life insurance

• Wellness programs

• Pre-tax benefits

• Short and long-term disability plans

• Tuition assistance


Apply: https://careers.srpnet.com/

Posted February 7, 2019

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