The Education Solutions Team delivers best-in-class green building education that supports learners of all ages in support USGBC’s vision of creating sustainable communities for all. Key responsibilities of this position include: team operations support; product development, delivery and evaluation; member engagement; and management of the education stakeholder network. This position will support a wide array of education solutions, such as stakeholder networks, live webinars, on-demand courses, and continuing education reporting.
In collaboration with other Education Solutions team members, this individual will provide capacity building, greater access to existing and new markets, and value creation to the mission of USGBC. The position is based in Washington, D.C.
Monitor and respond to customer questions
Track education deliverables to report to leadership
Assist in tracking member engagement, providing usage reports of the Education @USGBC platform, communicating content updates and supporting additional retention services
Other duties as assigned
Education Stakeholder Support
Set up new courses to be hosted on Education @USGBC
Support Pro Reviewer program
Assist in supporting Education Partner program
Fulfill requests for complimentary access to Education @USGBC courses and the @USGBC subscription
Serve as primary contact to complimentary credentialing organizations, such as AIA and LA CES
Provide program administration for USGBC Faculty and USGBC Education Partners to include organizing bi-monthly stakeholder briefings, hosting calls, coordinating logistics, managing resource database and monitoring new applications for USGBC Faculty
Review USGBC Education Partner courses as part of the quality control process
Support development of staff education through testing content and tracking feedback
USGBC Education content development support:
Project management for new education products
Assist with education products under development
To apply: Please email firstname.lastname@example.org or fax your resume and a letter of interest.
Note the title of the position you are applying for.
Submit files as PDFs or Word documents.
No phone calls, please.
Education & Experience Requirements
2+ years of experience in a professional office environment
Other Required Skills and Qualifications
Strong computer skills including demonstrated fluency with MS Suite (Word, Excel + PowerPoint), G Suite, and Salesforce (preferred)
Experience with audio/video tools and design software programs (preferred)
Ability to adapt and anticipate needs based on market-specific and organizational priorities
Strong interpersonal, customer service and relationship-building skills
Excellent written and verbal communication skills
Superior organizational skills
Productive, proactive, disciplined and efficient
Confident in skill-set and how that ensures that the work is done well and with attention to detail
Broadly interested in sustainability and green building
LEED GA preferred or commitment to earning within the first 12 months of employment
Commitment to USGBC’s mission of transforming the way buildings and communities are designed, built and operated, enabling an environmentally and socially responsible, healthy, and prosperous environment that improves the quality of life