ESSENTIAL DUTIES & RESPONSIBILITIES include the following. Other duties may be assigned, as needed.
1. Works with the Education & Engagement Manager to oversee summer Zoo Camp program.
2. Provides administrative support including camp group assignments, developing reports, processing refunds and transfers, sending confirmation details, etc.
3. Communicates effectively with members of the Education Department staff, as well as members of other Zoo departments. This will include both time-sensitive and secure communications.
4. Builds and maintains a professional rapport with Zoo Camp parents, includes communication via phone/email/camp blog.
5. Ensures the safety of campers and staff while participating in Zoo Camp; including responding to emergency situations and administering first aid. Responsibilities also include overseeing the drop-off and pick-up process to ensure a smooth, safe and efficient experience for all Zoo Camp participants.
6. Assists with the supervision of teen volunteers including: behavioral management and support, daily database record keeping, and regular correspondence with volunteers and teen support staff.
7. Enforces Zoo Camp policies with campers, volunteers, staff & parents.
8. Monitors and maintains inventory of Zoo Camp supplies.
9. Interacts with Zoo guests courteously and offers proper attention at all times.
10. Acts as an alternate instructor, as needed.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Must be available to work full-time, Monday through Friday, for the entire camp season from June to mid-August and part-time for training starting in May.
• Bachelor’s degree with a background in education, biology, zoology, environmental studies, or a related field; or any equivalent combination of education, training and experience that provides the required skills, knowledge and abilities.
• 2+ years of paid experience with children in a formal or informal educational setting.
• Experience working with teens.
• Ability to work well collaboratively and manage time efficiently.
• Highly motivated, innovative, organized and proactive.
• The San Francisco Zoo encourages bilingual candidates to apply.
• Teaching credential is a plus.
• Experience with children with special needs a plus.
• First Aid and CPR certification.
• Ability to function in potentially high-stress situations.
Note: The Zoo Camp Coordinator is expected to work all assigned weeks unless specific days off are approved by the Education & Engagement Manager prior to employment. Summer Zoo Camp will run Monday - Friday from June 8th through August 14th, 2020. Coordinator training will take place on a part-time basis in May (start date TBD, based on applicant’s schedule). Mandatory all-staff training will take place the week of June 1st.
APPLICATION: Please apply via our website at www.sfzoo.org. Please attach a cover letter with your resume.