Field Engineer (Energy Efficiency)New York, NY
Join the buildee team and make an impact on the growing the sustainability and energy efficiency programs of utilities, implementers, building owners and managers across the nation. We’re growing with the market with positions in all aspects of technology and software development, program and account management, sales and marketing.The buildee team is looking for a NYC-based Field Engineer who is a deep domain expert in the energy efficiency space. Your primary role will be to ensure customer success on the buildee platform while working with engineers, program managers and sales. Your responsibilities include onboarding/training clients, attending weekly and bi-weekly meetings with strategic customers and partners, being the field product expert and voice of the customer and NYC market. This position will report directly to the COO with dotted line reporting to the VP of Sales.
The buildee NYC Field Engineer will need to possess an in-depth knowledge of building efficiency and and present this knowledge to technical and non-technical customers alike.
What You’ll Do
- Lead field advocate and product expert for clients and buildee.
Ensure customer requirements are gathered and prioritized.
Attend team meetings with NYC government agencies and represent buildee and its product deliverables.
Prepare and develop technical presentations to explain our company’s products and services to customers.
Collaborate with sales teams to understand customer requirements and provide sales support.
Research, develop, and modify products to meet customers’ technical requirements and needs.
Solicit and log client feedback and evaluating the data to create new sales and marketing strategies to target customers.
Identify areas for improvement and communicating to product development and management.
Train other members of the sales team on the technical aspects of the company’s products and services.
- NYC area (work in 5 boroughs).
5 years experience in commercial building energy efficiency.
Ability to navigate public and private sector clients.
Bachelor’s degree in – Mechanical, Electrical, Environmental – Engineering preferred (ideally with focus on building sciences).
Experience in sales and/or customer support and training.
Strong communication, interpersonal, customer service, and sales skills.
Ability to relate technical information to non-technical audiences.
Excellent technical and problem-solving skills.
Great leadership and demonstrated team-based successes.
Ability to work independently while taking direction from leadership.
- Passion for the environment
Experience working in startup environments
Experience working in an agile environment
Other Good Stuff:
- Position location: New York City, NY
Competitive compensation including stock options and phenomenal healthcare plan
Exciting opportunity to positively impacting the planet
Apply to: email@example.com
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