To support our strong growth, we are seeking a qualified candidate to provide Program Operations support as an Energy Analyst for ICF’s energy efficiency division. You will contribute to the development of innovative, accurate, timely, and high-quality products and services, typically working on multiple programs and projects across the northeast with all levels of staff. You will have an opportunity to apply academic knowledge, gain exposure to major projects, interact with experts and clients in the field, and build content knowledge and consulting skills. Our thorough understanding of our clients’ needs, rapidly evolving technologies, and our ability to connect the practical on the ground experience enables us to help clients make big things possible.
Why you will love working here:
Our purpose is to build a more prosperous and resilient world for all
Quality of life: Flexible workplace arrangements, work-life balance
Investment of the community: Donation matching, volunteer opportunities
Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan
Professional growth: Bring your passion, develop your personal goals and align them with our company purpose and values
Employee community networks: Join internal forums where you can connect with colleagues who share or support common characteristics, interests, and goals
What you will be doing:
In Support of Program Operations:
Application Processing and QA/QC
Putting together process flow documents to coordinate efforts across multiple teams
Work process flows and increase efficiency
Creating and maintaining Excel documents, PDF forms and databases for internal tracking
Preparing and tracking weekly incentive invoices & energy savings
Developing and updating client reports and program documents
Other duties as required to support our work nationally and provide direct support to division leadership as needed
Working with the IT team to troubleshoot technical issues
In Support of Energy Efficiency Programs:
Conducting desk review quality assurance/quality control of program partner reports
Liaising with subcontractors, stakeholders, and customer service representatives
Participating in retailer and other events to promote energy efficient measures & programs
Research on market trends and client needs
What we need you to have (minimum qualifications):
Bachelor’s degree in Business, Economics, Energy, Sustainability or related disciplines (applicants can substitute one year of related experience for one year of education)
1+ year(s) of professional experience in energy efficiency, data analysis, operational support, administration and/or related experience
Must have a valid driver’s license and successfully pass a Motor Vehicle Records (MVR) check, background check and drug screening
Professional skills you will use:
Must be experienced in Microsoft Office Suite (Excel, Outlook, PowerPoint), with demonstrated experience in Excel
Excellent organizational and time management skills
Ability to work under strict deadlines and prioritize tasks
Excellent written and oral communications skills
Ability to work with all levels of internal staff, as well as outside clients and vendors
Excellent problem-solving skills with the ability to analyze situations, identify existing or potential problems and recommend solutions
Ability to synthesize information, think critically and make decisions in a fast-paced environment
