Energy Program Associate

Come work for a non-profit organization committed to empowering consumers and communities to speed a just transition to a zero-carbon world!

Green Energy Consumers Alliance is searching for someone who is excited about our mission and would like to work in member & customer services and general administrative tasks. We have eight programs that enable people to make greener energy choices in Massachusetts and Rhode Island.

The Program Associate is an entry level position, but some experience in customer service and/or data entry is a plus.

Customer Service

The Associate will assist with day-to-day customer service operations such as answering phone calls and doing data entry, with a special focus on our two membership-based programs.

The Heating Oil Service: Our non-profit heating oil buying group program has been saving Mass & RI residents energy and money since 1982. We have over 7,000 members who are getting a fair price on oil plus assistance to save more money by saving energy or switching to cleaner forms of heating, like heat pumps. Each year, our membership team assists thousands of members to renew and navigate the benefits of their memberships.

Green Powered: Our Green Powered program allows people to “make the switch” to green electricity. We buy renewable energy from local New England sources on their behalf. We also supply the residents of 35 MA & RI municipalities with more renewable energy than required by state law through “Green Municipal Aggregation” programs. Our members fund new sources of renewable power and reduce our need to burn fossil fuels for electricity. Our customer service team supports these members when they enroll, cancel, change, and inquire about their accounts.

Events

Our organization both organizes its own events to showcase the benefits of clean energy, and attends the events of partner organizations across MA & RI. The Associate would represent our organization at events through informational tabling, helping with set-up and breakdown, checking in attendees, working at stations, and other tasks as assigned. Events are often held at night and on weekends, and the Associate would be able to adjust their schedule to attend events once or twice per month (less in winter, more in spring).

Administrative

The busiest time for our customer service team is in the fall. When customer service is not demanding, the Associate will also help our Administrative staff. Tasks may include helping to document organizational procedures, tracking financial contributions, running administrative reports, and assisting our Administrative Coordinator as needed.

Overall Responsibilities

Responsibilities will include, but are not limited to:

Handling incoming & outgoing calls, and emails with participants and the public.

Triaging, referring, and/or resolving member concerns in a thorough and organized way.

Processing standard communications with new and existing members, including helping to package and send bulk mailings.

Explaining our programs to prospective participants.

Representing the organization at marketing events 1-2 times per month, including help with set-up, breakdown, and other event activities.

Entering data and performing administrative tasks accurately and with proper documentation.

Running reports as assigned.

Tracking financial contributions during fundraising campaigns.

Assisting with administrative procedure documentation and occasional research.

Other tasks as assigned.

Qualifications

Required

Minimum of an associate’s degree, OR 2 years of relevant experience, such as sales, customer service, data entry, or membership services;

Good written and/or oral communication skills for interacting with members & the public seeking solutions via our programs;

Ability to attend events in Massachusetts and Rhode Island, including occasional evenings and weekends, as needed (mileage or travel costs reimbursed);

Team-oriented; willingness to support a small team by being flexible and adaptable;

Familiarity with Microsoft Word, Excel, Outlook, PowerPoint, and Google Suite (Gmail, Groups, Drive, etc.);

Ability to work productively from home;

Ability to work from our Providence or Boston office at least once per week;

Reliable access to transportation (mileage reimbursed if this is your own vehicle) and driver’s license for monthly travel to events and weekly travel to office;

Present residence in Massachusetts or Rhode Island (or willing to relocate);

Proof of COVID-19 vaccination, including a booster shot.

Preferred:

Fluent in a language that’s spoken in underrepresented immigrant communities across Rhode Island and Massachusetts, particularly Spanish, Haitian Creole, Vietnamese, Cantonese, or Mandarin.

Customer service experience

Conflict resolution skills

Proficiency in Microsoft Excel

Energy Management Engineer I

PSE’s Customer Energy Mgmt & Renewables team is looking for qualified candidates to fill an open Energy Management Engineer I position!

Specific details regarding the work arrangements for this position will be discussed in further detail during the interview process.
Job Description

Under direct supervision of more experienced staff, the duties include performing all aspects of efficiency projects with business customers for several PSE energy efficiency programs under tariffed electric and gas conservation schedules. Specific duties may include 1) Supporting customers and projects from the Clean Buildings Accelerator program including benchmarking in EnergyStar Portfolio Manager, 2) Managing and implementing all phases of projects with customers from development through final installation verification, 3) management of specific programs and initiatives, and 4) oversight of outside contractors, and 5) data analysis of customers and/or program metrics per the direction of program managers. Assignments involve customer projects with some technical complexity.

Upholds the safety compliance standards inherent in PSE’s operating and/or field procedures related to work responsibilities. Promotes and supports a culture of total safety.

Demonstrates commitment to conduct business honestly, ethically and consistent with our core values and Code of Conduct. Ensures duties are performed in accordance with all regulatory compliance obligations.

This job is considered “safety sensitive” as defined in RCW 49.44.240 and is subject to pre-employment drug screening that includes screening for the presence of marijuana and marijuana metabolites.
Job Responsibilities

Provides technical and project management functions to customer projects to produce sustainable energy savings by performing or overseeing energy audits of building energy systems including: review of facility energy-usage patterns; detailed analyses of complex efficiency measures including energy use modeling; the applicability and recommendations of measures for achieving greater energy efficiency of measures to customer facilities and operations; and final inspection of completed projects.
Provides exceptional customer service by managing customer expectations by clearly communicating status and next steps.
Implements market-centric programs and related tariffs to produce sustainable energy savings more effectively by identifying barriers and developing solutions.
Implements projects and programs while ensuring compliance of all financial procedures; assists in the development of new and revised department policy proposals to increase effectiveness of programs and services. Consults with others on technical, regulatory policy and financial analyses.
Monitors the development and market acceptability of new energy technologies.
Supports emergency response work as requested.
Performs other duties as assigned.

Minimum Qualifications

Bachelor of Science degree in electrical, mechanical, civil or other appropriate engineering discipline.
Entry level to 3 years of experience in engineering design, preparation of specifications, technical field work, or system studies. Other prior non-engineering work experience may be considered for individuals at this level.
Strong interpersonal and communications skills.

Desired Qualifications

Demonstrated project and/or program management skills.
Customer service experience.
Familiarity with the Clean Buildings Performance Standard (HB1257).
Familiarity with energy benchmarking in EnergyStar Portfolio Manager.
Utility energy efficiency project experience.
Working towards CEM credentials.

Building Decarbonization Technical Advisor

The Building Decarbonization Technical Advisor will support building owners in decarbonizing their properties, delivering benefits to owners, tenants, and occupants. The Technical Advisor will conduct intake of and outreach to building owners, provide one-on-one technical assistance to building owners on how to decarbonize their buildings and connect building owners with programs and resources needed to achieve emissions reductions, including those required by the Building Emissions Reduction and Disclosure Ordinance (BERDO). An important aspect of this role will be to develop and implement equitable programs that bring resources and benefits to under-resourced building owners and buildings in environmental justice neighborhoods. The Technical Advisor will also curate content for the online Retrofit Resource Hub, develop an operations plan for the Hub, and coordinate with peer cities and experts to bring best practices to Boston’s Hub. This technical expert will have experience in equitable program design, financing construction and retrofit projects, and efficient building design and systems, including electrification, weatherization, and renewable energy. The Building Decarbonization Technical Advisor will report to the Building Decarbonization Program Manager in the Environment Department.

Background:

Mayor Wu’s administration is committed to a Green New Deal for Boston, by reducing planet-warming pollution while creating economic opportunities for everyone, especially those from marginalized communities who often suffer the worst impacts of climate change. Buildings are the largest source of Boston’s greenhouse gas emissions.
Responsibilities:

Serve as a technical expert on building decarbonization and provide technical support to building retrofit initiatives and programs in the Environment Department and across the City of Boston.
Develop and update the Retrofit Resource Hub.
Conduct outreach to building owners about compliance with BERDO emissions standards.
Provide one-on-one technical assistance to building owners about decarbonization strategies through email, phone calls, and onsite meetings.
Connect building owners to funding and financing opportunities for decarbonization retrofits.
Maintain the online Retrofit Resource Hub and monitor the Retrofit Resource Hub email inbox.
Monitor technical and financial resources to add content to the Hub and coordinate with peer cities to bring best practices to Boston.
Create and host webinar series and events to highlight resources and opportunities.
Develop relationships with local and national organizations that provide technical assistance and funding to building owners.
Work to ensure long-term sustainability and success of building decarbonization programs by identifying additional funding and technical assistance needs.
Stay current on state, federal, and utility energy efficiency programs.
Supervise fellows and interns as needed.
Perform related work as required.

Minimum Entrance Qualifications:

Five (5) years of full-time, or equivalent part-time, experience in environmental science or policy, urban planning, engineering, affordable housing, real estate, construction management, or a related field.
A bachelor’s degree in a related field may be substituted for two (2) years of the required experience. A master’s degree in a related field may be substituted for an additional (1) year of the required experience.
Experience with sustainable building design, engineering, financing, or construction, with hands-on experience with building retrofits, capital needs assessment and financial planning, real estate financial analysis, construction permitting and management, property management, affordable housing, or equitable program design and evaluation preferred.
Excellent written and verbal communication skills and ability to clearly and concisely communicate complex ideas to diverse audiences with cultural competency. Additional language competency is preferred.
Attention to detail and ability to handle multiple tasks.
Strong organizational and project management skills.
Outstanding interpersonal skills with the ability to work with people from diverse racial, ethnic, and socioeconomic backgrounds.
Ability to work effectively as part of a team.
Proficiency with Microsoft applications and Google Suite
Energy, creativity, and entrepreneurship.
Ability to exercise good judgment and focus on detail as required by the job.
Commitment to advancing social justice and equity in the City of Boston to improve the lives of all residents. Knowledge of climate change, with a particular understanding of its connection to racial equity, climate justice, and the resident and community health implications of retrofits is preferred.

Sustainability Consultant

The Sustainability Consultant acts with a large amount of discretion and independence and is responsible for development, coordination and implementation of sustainability programs, standards and policies at the Wexner Medical Center (WMC). This position will focus on program development around the institutional Resource Stewardship Sustainability goals for the WMC with primary focus on recycling and waste reduction (determining funding, project definition, staff training and program management), carbon neutrality, and the purchase of environmentally preferable products. The Sustainability Consultant develops tactics to integrate sustainability principles into the operational functions of the WMC; utilizes in-depth knowledge of operations, in-house expertise, peer institution practices, industry trends and innovations and other resources to develop ideas to advance WMC?s sustainability efforts, and evaluate opportunities for technical feasibility, cost effectiveness, and acceptability by the WMC community; works with and communicates on a regular basis with WMC departments, Ohio Hospital Association and other relevant entities to establish and promote sustainability policies and programs that maximize the environmental and financial performance of the WMC, establish WMC as a national and international leader in the field of sustainability, and publicizes WMC?s sustainability efforts within and outside of the Ohio State community; develops annual WMC sustainability goals, establishes baselines, creates annual benchmarking reports and documents annual progress; assists with WMC Sustainability Council meetings and WMC Green Team meetings; monitors WMC?s sustainability performance; identifies opportunities for grant funding, rebates, or other savings programs; speaks at local, regional and national conferences; and coordinates with faculty to integrate sustainability initiatives into curriculum and research. Requires successful completion of a criminal background check.

Required Qualifications
For Hire: Bachelor’s degree in engineering, architecture, management or science; minimum of six years of experience implementing environmental, energy or sustainability programs; leadership experience in environmental initiatives, resource management, and teaching/presenting information; significant experience with water, waste, and other sustainability aspects of conservation in a large organization. DESIRED: Masters degree in a related field. Experience in a health care environment; understanding of environmental best practices in the health care industry.

Climate Change and Sustainability Specialist

It’s not hard to come to work each day when you’re preventing pollution, saving energy, and helping the world mitigate and become more resilient to impacts from climate change. ICF is at the forefront of preparing leading-edge technical and policy analyses, identifying viable market solutions, building real-world management tools, and implementing programs to decarbonize our economy and reduce greenhouse gas emissions.

Our team works with all levels of government, multilateral institutions and commercial clients to develop emissions inventories and carbon footprints; conduct greenhouse gas mitigation policy analyses; develop climate action plans and sustainability strategies; support organizational sustainability; and assess the performance of global programs (e.g., climate funds, multilateral development banks), and identify ways they could improve.

You will be responsible for supporting ICF managers on projects related to GHG inventories and reductions and climate and sustainability planning for private sector and federal clients. Projects will range from technical, data-driven analyses to writing reports for general audiences to supporting external workshops and communication activities. At ICF you have an opportunity to apply your academic knowledge, gain exposure to major projects, and interact with experts and clients in the field, while also building content knowledge and consulting skills.

An estimated 70% of time for this position will be devoted to an automotive private sector client, with 30% available for other ICF project work. This position will require travel to the Arlington & Reston, Virginia areas including on-site presence at our client’s office.

Please note:

This position is available to start working immediately.

Cover letter and/or resume must include all specific experience listed under minimum qualifications to be considered.

Preferred candidate will be based near Reston or Arlington, Virginia and open to hybrid schedule (2-3 days/per week onsite at client office). This position is open only to candidates in the continental United States and those not local to to Arlington and Reston, Virginia must be able to travel as needed to client site. Must also be open to travel internationally if needed (maximum of 1x/year).

What you’ll do…

Assist in the development and execution of sustainability strategies across operations.

Perform quantitative problem-solving, data collection and technical analysis, and manage large datasets.

Manage and implement a diversified portfolio of investments and projects on behalf of the automotive client.

Track progress against KPIs.

Interact directly with clients and present on progress to top leadership on a regular basis.

Build cross-functional teams to effectively deliver on set sustainability strategies.

Prepare presentations, reports, memoranda, and other communication materials.

Translate technical topics into terms that are meaningful to more general audiences.

Deploy sustainability projects in market. Manage the entire process from development and design phases through mobilization and operational execution.

Provide logistical and planning support for meetings and workshops.

Lead a Staff Sustainability Advisory Committee with 20+ members.

Complete tasks in fast-paced and self-motivated environment in a timely and efficient manner

Effectively communicate key sustainability information across the organizations

Write reports for technical and general audiences.

Minimum Qualifications

Bachelor’s degree OR Master’s degree in Environmental or other Earth Sciences, Sustainability Management, Environmental Management, Engineering, Public Policy, Circular Economy, or related subjects.

2 to 5 years of professional working experience including all the below:

Climate, corporate sustainability, and ESG (environmental, social, and governance)

Contracts

Greenhouse gas (GHG) accounting, GHG inventory, scopes 1, 2, & 3

Tracking and reporting to mechanisms such as CDP, GRI, the Task Force on Climate-Related Financial Disclosures (TCFD), the Science Based Target initiative (SBTi), and the Corporate Sustainability Reporting Directive (CSRD)

Program management and implementation (i.e., emissions reduction strategies)

Client facing experience including advising and facilitating meetings (i.e., workshops, team meetings) with stakeholders (various levels including executives)

Mentorship of junior staff and training experience

Presentations (PowerPoint), meeting notes, progress & findings reporting.

US Citizen or US Permanent Resident/Green card Holder

Must be able to travel

Preferred Qualifications

Hybrid at client office and Arlington, Virginia (Crystal City) ICF office

6 to 8+ years of professional working experience (listed under minimum qualifications)

Consulting experience (automotive client a plus)

Fluent (Bilingual) in German

Energy and Sustainability Manager

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Role Purpose

In this role, the Energy and Sustainability Manager will serve a client based in the Metro NYC region. The role will report to the Senior Director, Sustainability Delivery Management on the client account and will oversee the development and execution of energy and sustainability management programs and other assigned account tasks to deliver success with key performance indicators including energy savings, carbon footprint reduction, utilities cost management, utility bill pay, and water and waste management.

This role is remote but will require regular on-site presence at the client site.

What this job involves

Key responsibilities include, but are not limited to:

Develop and execute energy management or sustainability strategy, including local site-level plans.
Implement energy and sustainability programs to reach objectives.
Support reporting objectives and provide management information relating to the use of utilities and the impact on the internal and external environment.
Manage the energy, waste, and water data collection process within the client’s technology platform and produce periodic (e.g., monthly, quarterly, annual) reports that are tailored to meet our client’s specific requirements.
Drive operational improvements though the identification and implementation of opportunities to improve energy and sustainability performance across regional portfolio and building-level perspective.
Collaborate with other JLL Sustainable Operations team members to share best practices, identify opportunities, and develop case studies.
Engage with JLL facility managers to become the key point of contact for the provision of wide-ranging advice in relation to all aspects of environmental sustainability.
Drive implementation of site-level sustainability plans to facility managers, and provide training to support their site-level activities.
Develop and enhance systems and processes for delivering best practice sustainability performance and use of utility/sustainability management systems for monitoring and/or reporting purposes.

Every day is different, and in all these activities, we’d encourage you to show your ingenuity.

Sound like you? To apply you need to be / have:

Requirements – Essential

University Degree (Science, engineering, math or related fields)
Technical understanding of the most common HVAC, electrical, mechanical, and building automation systems
In-depth understanding of energy and water conservation measures
Experienced with benchmarking and analysing utility data to drive sustainability measures
In-depth understanding of Greenhouse Gas Emission scopes and reporting
Ability to explain difficult or sensitive information and work to build consensus

Requirements – Desirable

Experience conducting site walkthroughs in order to find conservation measures (e.g., ASHRAE Level 1 and 2)
Strong project management skills and an ability to prioritize and meet deadlines in a high pressure, deadline driven environment
Experience in the preparation of tenders and work orders and the ability to select appropriate equipment and service vendors
Knowledge of environmental reporting, utility management and energy budgets, an environmental improvement program, and ISO 50001 compliance.
Familiarity with energy procurement process and renewable energy options

Renewable Energy Designer/Engineer

Turpin & Rattan Engineering, Inc., a full-service Mechanical, Electrical, Plumbing, and Technology (MEPT) consulting engineering firm recognized as a leader in our industry, has opportunities available for motivated candidates willing to enhance our firm’s renewable energy division.

Key team member attributes of this position include:

Extensive knowledge of commercial renewable energy systems, either through system installation, design, maintenance, or education
Familiarity with applicable California and Division of State Architect (DSA) electrical and building codes pertaining to PV solar and BESS systems
Willingness to engage in a dynamic and collaborative team environment
A high level of pride in producing a quality product
High level of motivation
Attention to detail
Communicative responsiveness both between the internal team, the A/E team, and to a Client’s request for input or information

Why Turpin & Rattan Engineering, Inc.:

Turpin & Rattan Engineering, Inc. is recognized as one of our industry’s top firms for providing employees with a desirable work environment. We offer competitive salaries, comprehensive benefits, and ample career growth and development opportunities. Our company culture is one of collaboration, innovation, and inclusivity, where every employee is valued and empowered to contribute to the company’s success. We also prioritize work-life balance, offer hybrid work schedules, and strive to create a supportive and flexible work environment. Joining our team means joining a community of passionate and driven individuals dedicated to positively impacting our firm and industry.

Team member will work closely with lead engineers and clients on the PV Solar and BESS portion of projects to:

Manage the scope of services, including preparing conceptual designs, project deliverables, construction administration, and project closeout
Work in collaboration with Clients and Owners to develop project scope and goals
Select and specify the appropriate equipment (PV modules, inverters, DAS)
Locate and lay out that equipment for the specific job site
Configure the system DC and AC one-line diagram to the point of connection in coordination with the electrical engineer
Provide all related calculations
Provide necessary PV specific details
Manage the Interconnection Application (IA) process with the serving utility company
Ensure all projects are compliant with industry standards and regulations
Coordinate technical aspects of the design with the structural, civil, electrical, technology, and architectural teams
Conduct site inspections and project progress meetings regularly
Coordinate on project proposals and RFP development
Adhere to project budget and schedule requirements
Exceed client expectations

Minimum Requirements:

Five (+5) years of project management experience in the design of PV solar and BESS systems
Ability to lead and coordinate a team to complete project deliverables while exceeding client expectations
Proficient in Autodesk AutoCAD
Proficient in Revit BIM software
Proficient in Microsoft Office software suite (Outlook, Word, Etc.)
Strong desire to work with team members and maintain client relationships
Demonstrated previous success with project design from inception to completion
Fieldwork will be expected and require interaction with client personnel

Preferred:

Ability to perform financial and technical energy feasibility studies
Energy modeling and data analysis for evaluating energy efficient measures
Experience with commissioning
Interest in developing the firm’s sustainable marketability
Participate in efforts to support an innovative and forward-thinking work environment

Energy and Sustainability Policy Manager

As a member of Google’s Government Affairs and Public Policy team, you’ll be part of a diverse global government affairs team, working across regions, product areas, and functions. You’ll combine creativity and intellectual excellence with the organizational skills to manage various campaigns, projects and initiatives. In this role, you’ll advocate for Google to bring external perspectives back into the company to inform our perception and direction. You’re passionate about the opportunity to shape the future of how we use and build technology for everyone.

Google takes its responsibilities seriously, including engaging with government and other stakeholders on important public policy challenges. The Government Affairs and Public Policy (GAPP) team leads the company’s engagement with executive branch officials, legislators, regulators and third-parties in the formation of public policy. Working closely with Google leaders, GAPP seeks to identify key policy issues, listen carefully to others’ views and opinions, and distill and share the company’s perspective on those issues with external stakeholders. While we focus on challenges affecting the internet, our issue areas are increasingly broad and encompass many areas where public policy, business, and technology intersect.

Responsibilities

Develop and advance policy objectives that unlock access to reliable, carbon-free electricity for Google data centers, including policy issues related to electricity transmission, utility rate regulation, electricity market structures, advance carbon-free energy resources, renewable energy, and more.
Develop and advance public policy measures to enable deployment of AI for energy and sustainability in the US in support of Google product teams, and facilitate product partnerships and engagement with regional governments.
Develop and advance public policy measures to enable deployment of AI for energy and sustainability in the US in support of Google product teams, and facilitate product partnerships and engagement with regional governments.
Drive advocacy efforts directly and through trade associations, industry partners, non-profit groups, and other allies to advance Google’s energy and sustainability interests and priorities.

Minimum qualifications:

Bachelor’s degree or equivalent practical experience.
10 years of experience working on technology, energy, or sustainability policy issues within industry, government, think tanks, public interest groups, law, or relevant industry associations.
Experience working with energy or sustainability policy stakeholders and industry associations.

Preferred qualifications:

Master’s degree in public policy, business administration, energy, sustainability, climate, or other relevant field.
Experience working with cross-functional teams and a variety of stakeholders, and executing strategies to deliver exceptional solutions.
Experience working with or in various branches, agencies, and institutions of federal or state governments.
Experience in public policy advocacy issues on energy policy stakeholders and with Public Utility Commissions.
Ability to exercise good judgment in a rapidly changing and sometimes stressful environment.

The US base salary range for this full-time position is $182,000-$248,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Customer Solutions Specialist – Energy Efficiency

EWEB is seeking a Customer Solutions Specialist (CSS) I, II, or III to join our high-performing Customer Solutions team. The CSS position may include work across residential, commercial, and industrial sectors. Assigned work will depend on the applicant’s proficiency, knowledge, expertise, and business needs. This position focuses helping our customers with energy efficiency improvements by performing energy assessments on selected sites, identifying needs, recommending efficiency improvements and solutions, processing project incentives, providing support during projects, and consistently delivering outstanding customer service. We’re looking for someone who can identify project opportunities and assist customers, with strong skills in the following areas: HVAC, building controls, lighting, building envelope, solar, home weatherization, and other energy efficiency and conservation best practices.

The Customer Solutions team assists EWEB’s customers with energy and water conservation, retail programs, loans, rebates, bill assistance, and related customer service. We work independently and collaboratively on a wide variety of public-facing programs, and we are passionate about energy, water, and public service.

First review of applications will take place on Monday, July 22, 2024. Interested candidates are encouraged to apply promptly.

Examples of key job duties for each CSS position level are listed below. All CSS positions are responsible for managing energy efficiency projects from start to finish.

Customer Solutions Specialist I:

Performs basic technical analysis for building systems.
Performs on-site energy audits of buildings to compile building characteristics data including building structure, HVAC systems, lighting systems, equipment, appliances, and viability of renewable technologies.
Responds to a wide varied of customer inquiries; investigates and resolves billing questions and complaints.

Customer Solutions Specialist II:

Conducts and oversees completion of technical analyses on customer facilities and equipment; identifies solutions and recommends improvements.
Provides technical assistance and information to customers and the general public regarding practical application of a variety of energy technologies and utility services.
Prepares moderately complex reports regarding energy audits and analysis.

Customer Solutions Specialist III:

Prepares complex reports regarding energy analysis. Prepares grants. Performs energy assessments to include simple pay back, life cycle cost analysis, and simple savings/return on investments ratios. Delivers presentations and replies to questions from developers, consultants, contractors, and owners.
Performs technical energy analyses of complex residential, commercial, and/or industrial facilities, systems, processes, and equipment. Partners with engineers to apply a variety of analysis and computer modeling methods and to develop monitoring and testing plans. Analyzes data, independently problem solve solutions, and prepare reports and contracts.
Performs technical review of energy proposals from contractors, developers, and consultants.

The CSS position calls for a strong attention to detail, organizational skills, the ability to effectively manage multiple projects and priorities, and a commitment to being a flexible and supportive team player. The successful candidate will also have experience or knowledge in some or all of the following areas:

Technologies used in energy efficiency, renewable energy, and demand response programs.
Terminology, components, materials, techniques, and procedures specific to the utility industry, the construction industry, and building science development.
Federal, state, regional, and utility energy management programs.
Heat transfer, lighting technology, appliances and electrical equipment, HVAC system types, building controls, building envelope, domestic hot water systems, and operating efficiencies.

Minimum Experience:

CSS I: No prior work experience required.
CSS II: Two years of directly related experience in energy management, energy analysis, or building systems design.
CSS III: Four years of directly related experience in energy management, energy analysis or building systems design.

Minimum Education:

CSS I & II: Associate’s degree in Energy Management, Engineering, or a related technical field.
CSS III: Associate’s degree in Energy Management, Engineering, or a related technical field. Training in building mechanical or electrical systems and equipment, residential, commercial/industrial process energy use, and energy analysis methods.

Desirable education, experience, training, and certifications:
Certified Energy Manager (CEM), Leadership for Energy Efficient Design (LEED), or other relevant certifications.

Louisiana Program Associate

The Southeastern Wind Coalition (SEWC) is a non-profit coalition working with industry, academia, partner NGOs, government, and utilities to advance the land-based and offshore wind industry in the Southeastern U.S. We take a business-minded and economically focused approach to building the case for wind energy, including the wind supply chain. SEWC regularly convenes stakeholders across our 11-state footprint and leads or participates in strategically important initiatives and discussions to bring wind to the region. We are passionate about growing the wind industry in the Southeast. More information is available on our website at http://www.sewind.org

POSITION DETAILS

40 hour week with standard working hours of 8-4 CT
Competitive non-profit salary range of $50-$55k, 401k plan with company match, technology stipend, paid time off, 13+ paid holidays, and healthcare reimbursement account.
SEWC is a fully remote organization but this position does require in-person stakeholder engagement work. Employee will work from home and should be located in Louisiana but will be expected to attend:
In-person meetings in New Orleans, LA and Baton Rouge, LA up to 2-4 times/month
Minimal out of state travel (1-2 trips/year)

THE JOB

SUMMARY

The Louisiana Program Associate will be an integral part of advancing SEWC’s program and policy priorities. This includes leading various outreach and education efforts, establishing relationships with stakeholders, and all other aspects of the business. The focus of this position will include stakeholder engagement, communications, and some topic-level research. You will be part of a small, energetic, growing, and mission-driven organization with an entrepreneurial culture. Can-do attitudes and self-starters will fit well. This position reports to the Louisiana Program Manager.

DUTIES

Short-Term

Works with the Program Manager to educate/convene stakeholders and decision-makers
Create/maintain relationships with various stakeholders including lawmakers, local governments, state/federal agencies, universities, NGOs, wind industry supply chain companies, wind developers, utilities, and economic developers.
Create outreach documents and resources to be used by partners.
Lead and assist partners with education and outreach efforts to elected officials.
Analyze state and federal legislation, state-led solicitations, regulatory docket filings, and other relevant policies.
Perform research and analysis on a variety of wind-related topics (technology, wind impacts, economics, etc.).
Support communications strategy and activities for Louisiana.
Organize and execute Louisiana communications strategy
Update the SEWC website, social media platforms
Use Canva or other graphics tools to create messaging aligned with communications strategy
Lead planning for local, state, and regional events.
Provide administrative support for coalition efforts including working groups, webinars, and outreach and education events.

Long-Term

Represent SEWC at a variety of speaking engagements, conferences, events, meetings with decision makers, etc. to speak on wind technology, policy, and regulatory issues with authority.
Support the development and execution of legislative strategy, outreach, and legislator education. Become more independent in decision-making and identify opportunities for leadership.
Develop strategic thinking and co-lead planning and development with the Program Manager and SEWC team. Be able to think critically and participate in high-level discussions about state, regional, and industry needs.
Identify and lead potential new initiatives to advance wind energy within Louisiana and across the Southeast.

QUALIFICATIONS

MUST HAVES

Bachelor’s degree or equivalent work experience in a relevant field.
Creative thinking & problem solving skills.
Ability to take initiative, manage multiple projects and tasks, work effectively with little supervision, and know when to ask for help.
The candidate must be a self starter and be able to provide examples of proactive thinking and initiatives.
Excellent organizational skills
Ability to set and manage numerous ongoing and one time priorities
Organize Louisiana communications calendar, outreach calendars, and project priorities
The ability to work effectively from home
Strong interpersonal & stakeholder management skills
Must be capable of developing strong professional relationships with a broad range of stakeholders (industry, non-profits, government, policy-makers) largely via phone, video call, and email.
Relevant experience in NGOs, government relations, campaign, Capitol Hill, or other relevant fast-paced, professional environments is highly desirable.
Communication & public speaking skills
Strong track record of being able to distill complex technical information to a broader audience.
Excellent oral and written presentation skills.
A passion for seeing the clean energy industry grow and helping to make it happen.

NICE TO HAVES

Master’s degree or 2-3 years of work experience in relevant fields.
Experience in energy, environmental, or climate fields.
Experience organizing partners, convening stakeholders, facilitating discussions, and gaining consensus.

The Southeastern Wind Coalition is an equal opportunity employer. We are committed to building a diverse team dedicated to furthering the equitable development of wind in the Southeast US. We encourage applications from women, minority groups, veterans, and people with disabilities.

HOW TO APPLY

Pitch yourself in 250 words or less in an email to in**@****nd.org
Attach your resume and include “Louisiana Program Associate” in the subject line.
Email and resume must be received by August 1, 2024.