The Center for New York City Neighborhoods, Inc. is a not-for-profit that promotes and protects affordable homeownership so middle- and working-class families can build strong, thriving communities.
Position Summary
Reporting to the Deputy Director of Energy Sustainability Program Delivery, the Senior Program Manager manages the delivery of homeowner services for the NYSERDA Clean Energy Hub in Brooklyn and the Bronx, and other related energy efficiency programs for the Center.
The Senior Program Manager will work in collaboration with the Deputy Director, Energy Sustainability Program Delivery, colleagues from across Center teams, and with program partner organizations to ensure that the priorities for the Clean Energy Hub are managed and achieved, including program reporting, leading internal and external meetings, troubleshooting programmatic issues, escalating individual applicant challenges, and seeking, designing, and developing program efficiencies.
The Senior Program Manager is a highly organized team manager who excels at managing collaborative initiatives with external partners and will be an integral part of ensuring the Clean Energy Hub meets quarterly targets by delivering high-quality services and outcomes to New Yorkers. The Senior Program Manager will represent the Center in internal and external meetings and at events as needed.
This is a full-time, exempt position. This is a hybrid role intended for candidates within commuting distance from our office.
Skills & Qualifications
Bachelor’s degree or at least 3 years of relevant experience in a mission-driven organization
1 year of managerial responsibilities at a non-profit organization or a postgraduate degree in a related field such as Public Administration, Public Policy, or Urban Planning
Experience in affordable housing, energy technologies, climate policies, and initiatives, climate effects on health, and/or related subjects.
Proven ability to deliver complex programs
Highly organized, results-driven manager
Highly skilled at synthesizing progress, successes, and challenges, as well as recommending approaches and solutions
Strong personal accountability for the team’s successes and failures
Collaborative partnering with stakeholders inside and outside the organization
Passionate about promoting affordable homeownership and an equitable and sustainable New York
Deep understanding of and commitment to ensuring diversity, equity, and inclusion
Strong oral and written communication skills
Fluency with Microsoft Office (Word, Excel, PowerPoint); knowledge of Salesforce or other CRM
Demonstrate ownership by showing initiative, acting conscientiously, and driving team results.
Demonstrate a growth mindset through resilience, engaging in expansive thinking, and showing curiosity
Work collaboratively by demonstrating the ability to work in teams, exhibiting emotional intelligence, and having positive energy
