Become an Energy Efficiency / Conservation Specialist be part of Southern California Edison’s (SCE) Mass Market Demand Response Programs team. This group is responsible for lowering residential energy bills and helping our customers reduce energy demands.
The Energy Efficiency / Conservation Specialist position is responsible for providing analytical and customer management support to SCE’s Mass Market Demand Response team.
A day in the life – Get ready to think big, work smart and shine bright!
Responsible for providing key leadership support for on the DR team
Analytical and operational support for the dispatch, evaluation, and reporting of Mass Market Demand Response programs and events
Lead key activities to support Program Advisors managing program changes and enhancements, both technical and non-technical
Reconciliation of monthly program budgets and present to Program Advisors
Completing monthly program reports, capturing enrollments, attrition, marketing, and work order completion.
Creates desktop procedures for Associate Specialists and provide training, program manuals for Program Advisors, and updates materials annually
Research and monitoring to ensure compliance with the appropriate policies and procedures. Review reports and documents for the CPUC, CAISO, and other regulatory agencies
Qualifications
The essentials
Five (5) or more years of experience resolving customer issues by researching and analyzing information, policies and offering services and products
Experience interfacing effectively with clients, peers, and all levels of management
Experience completing multiple assignments simultaneously, working well under pressure, and adjusting to changing priorities
experience showing leadership, initiative, and judgment to solve problems and to work collaboratively to achieve consensus.
Experience extracting and analyzing data
Professional experience in Access, Word, Excel, & PowerPoint
The preferred
Bachelor’s Degree, or equivalent relevant work experience.
3-5 years of experience using written and verbal communication skills to explain complex subjects and to gain support or buy-in.
3-5 years of experience prioritizing, planning, organizing and coordinating heavy workloads while maintaining high levels of accuracy and attention to detail and meeting assigned deadlines.
Exhibit ability to take initiative and accountability while accurately analyzing information and making sound decisions.
Ability to integrate work across relevant areas, develop the business and services to enhance customer satisfaction and productivity, manage risks and safety appropriately, manage information, and provide exceptional service to internal and external customers.
Illustrate decision making, results delivery, team building, and the ability to stay current with relevant technology and innovation.
Must display experience to complete budget reviews and reconciliation, along with long term forecasting
Knowledge of demand response programs, principles, and regulatory framework.
Prove strong ethics, influence and negotiation, leadership, interpersonal skills, communication, and the ability to effectively manage stress and engage in continuous learning.
You should know
This position’s work mode is hybrid. The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days. Unless otherwise noted, employees are required to reside in the state of California. Further details of this work mode will be discussed at the interview stage.
Visit our Candidate Resource page to get meaningful information related to benefits, perks, resources, testing information, and hiring process, and more!
Shift changes, overtime and potential weekend work may be required
Typical shift is 8:00 AM to 5:00 PM, however this position requires shift changes and overtime to support DR Events (example start time can move to 10:00 am – 12:00 pm to shift end time 7:00 pm – 12:00 am)
